{"id":18156,"date":"2026-08-25T13:02:33","date_gmt":"2026-08-25T12:02:33","guid":{"rendered":"https:\/\/diligence-consulting.fr\/privacy-policy\/"},"modified":"2026-08-25T13:50:51","modified_gmt":"2026-08-25T12:50:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/diligence-consulting.fr\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-53f7dce\" data-block-id=\"53f7dce\"><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-18172\" src=\"https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1.jpg\" width=\"1672\" height=\"941\" alt=\"Institutional Arch of Diligence Consulting, House of Educational Diplomacy, opening onto a European landscape within an architecture dedicated to knowledge, cooperation and decision-making.\" srcset=\"https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1.jpg 1672w, https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1-300x169.jpg 300w, https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1-1024x576.jpg 1024w, https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1-768x432.jpg 768w, https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/08\/Sous-lArche-de-la-Maison-politique-de-confidentialite-1-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/><\/span><\/figure><\/div>\n\n\n\n<!-- ============================================================\nDILIGENCE CONSULTING \u00b7 PRIVACY POLICY v3 EN\nPage : \/en\/privacy-policy\/\n\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\nPRODUCTION v3 EN (August 2026) \u00b7 mirror of v3 FR\n\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n\n12 CORRECTIONS INTEGRATED (mirror of v3 FR)\n\n============================================================ -->\n<section class=\"dc-policy\" 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.datestamp p{font-size:11px;color:rgba(155,155,155,.85);letter-spacing:.08em;line-height:1.6;font-style:italic;margin:0;}\n.dc-policy .datestamp .ds-version{color:rgba(155,122,70,.85);font-weight:700;font-style:normal;letter-spacing:.14em;text-transform:uppercase;font-size:10px;}\n<\/style>\n\n<div class=\"wrap\">\n  <p class=\"kicker\">Privacy Policy<\/p>\n  <p class=\"htitle\">Privacy Policy<\/p>\n  <p class=\"meta\">\n    Diligence Consulting \u00b7 House of Educational Diplomacy\u00ae<br>\n    In force as of <strong>25 August 2026<\/strong> \u00b7 Version 3.0\n  <\/p>\n\n  <div class=\"lead-box\">\n    This Privacy Policy describes how Diligence Consulting collects, uses, retains and protects the personal data of persons who interact with the House, its forms, its services and its website. It is established in accordance with Regulation (EU) 2016\/679 (GDPR), French law No. 78-17 of 6 January 1978 as amended, and the recommendations of the French Data Protection Authority (CNIL).\n  <\/div>\n\n  <div class=\"toc\" aria-label=\"Contents\">\n    <p class=\"toc-title\">Contents<\/p>\n    <ol>\n      <li><a href=\"#s1\">Data controller<\/a><\/li>\n      <li><a href=\"#s2\">General processing principles<\/a><\/li>\n      <li><a href=\"#s3\">The nine functions of the House<\/a><\/li>\n      <li><a href=\"#s4\">Processing carried out on behalf of Commanditaires<\/a><\/li>\n      <li><a href=\"#s5\">Technical providers, processors and recipients<\/a><\/li>\n      <li><a href=\"#s6\">Transfers outside the European Union<\/a><\/li>\n      <li><a href=\"#s7\">Cookies and tracers<\/a><\/li>\n      <li><a href=\"#s8\">Data security<\/a><\/li>\n      <li><a href=\"#s9\">Your rights<\/a><\/li>\n      <li><a href=\"#s10\">How to exercise your rights<\/a><\/li>\n      <li><a href=\"#s11\">Complaint to the CNIL<\/a><\/li>\n      <li><a href=\"#s12\">Amendments to this Privacy Policy<\/a><\/li>\n      <li><a href=\"#s13\">Absence of automated decision-making<\/a><\/li>\n    <\/ol>\n  <\/div>\n\n  <h2 id=\"s1\">1. Data controller<\/h2>\n  <div class=\"identity-card\">\n    <strong>Data controller:<\/strong> Diligence Consulting<br>\n    <strong>Legal form:<\/strong> SASU<br>\n    <strong>SIRET:<\/strong> 849 526 389 00010<br>\n    <strong>Registered office:<\/strong> 11 rue des Tisserands, 77930 Fleury-en-Bi\u00e8re, France<br>\n    <strong>Legal representative:<\/strong> Sandrine Ouilibona, President<br>\n    <strong>Point of contact:<\/strong> <span \n                data-original-string='IP+oFCSwtIkYbMC3JO2rkQ==4adp+qfle27b9mOQPuD6+KUXP4hElCd43ViXSDjCRF2SvY='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>co<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">******************<\/span>ng.fr<\/span><br>\n    <strong>Purpose of requests:<\/strong> exercise of GDPR rights and any question relating to data protection\n  <\/div>\n  <p>Diligence Consulting has not appointed a Data Protection Officer. Questions relating to data protection may be addressed to the point of contact indicated above.<\/p>\n\n  <h2 id=\"s2\">2. General processing principles<\/h2>\n  <p>Diligence Consulting processes personal data in accordance with the principles set out in <span class=\"article-ref\">Article 5 of the GDPR<\/span>:<\/p>\n  <ul>\n    <li><strong>Lawfulness, fairness, transparency:<\/strong> processing operations rest on explicit legal bases<\/li>\n    <li><strong>Purpose limitation:<\/strong> data are used only for the declared purposes<\/li>\n    <li><strong>Data minimisation:<\/strong> only strictly necessary data are collected<\/li>\n    <li><strong>Accuracy:<\/strong> data subjects may at any time request the rectification of their data<\/li>\n    <li><strong>Storage limitation:<\/strong> retention periods are specified for each processing operation<\/li>\n    <li><strong>Integrity and confidentiality:<\/strong> data are protected by appropriate technical and organisational measures<\/li>\n    <li><strong>Accountability:<\/strong> the House documents its processing operations and can demonstrate its compliance<\/li>\n  <\/ul>\n\n  <h2 id=\"s3\">3. The nine functions of the House<\/h2>\n  <p>Diligence Consulting operates nine distinct processing functions as a data controller. Each is described below with its own purpose, legal basis and retention period.<\/p>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.1 \u00b7 Arch\u00e9 request and preliminary examination<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Receipt and preliminary examination of the institutional request submitted via the Arch\u00e9 form; decision to propose or to decline the opening of a determination.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Pre-contractual measures<\/strong> (<span class=\"article-ref\">Art. 6.1.b GDPR<\/span>) where the data subject is likely to enter into a contract with Diligence themselves. Otherwise, <strong>legitimate interest<\/strong> (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>) where the data subject acts in a professional capacity on behalf of a legal entity whose request is being examined.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, position, professional email, phone number, institution name, institutional website, country of establishment, intended country or countries of entry, institutional question, imminent decision and deadline.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>24 months<\/strong> from the last interaction, for traceability of the preliminary examination.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processor: HubSpot Inc. (form hosting).<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.2 \u00b7 Execution of Arch\u00e9 and institutional mandates<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Formalisation, execution and monitoring of the accepted Arch\u00e9 determination and the institutional mandates entered into by the Commanditaire.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Performance of a contract<\/strong> (<span class=\"article-ref\">Art. 6.1.b GDPR<\/span>) where the data subject is a party to the contract. Otherwise, <strong>legitimate interest<\/strong> (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>) relating to the execution of the B2B professional relationship.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">Identity and professional contact details of signatories and persons involved in the mandate, information relating to the institution and the mandate, steering milestones.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>Duration of the mandate, then 5 years<\/strong> (commercial prescription, <span class=\"article-ref\">Art. L110-4 French Commercial Code<\/span>). Certain elements necessary for evidence of the contract or for the defence of the House&#8217;s rights may be archived until the expiry of applicable limitation periods.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processors: HubSpot Inc. (relationship), NetExplorer (documentation), Microsoft Corporation (exchanges), Trello (operational steering).<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.3 \u00b7 Management of Commanditaires&#8217; professional contacts<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Professional communication with staff members and referents designated by the Commanditaire for the execution of mandates (project leads, technical referents, executives).<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Legitimate interest<\/strong> (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>) \u2014 administration of the B2B relationship with natural persons acting on behalf of the Commanditaire.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, position, professional contact details, history of relational exchanges and operational steering elements within the framework of the mandate.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\">Purely relational CRM data are deleted <strong>36 months<\/strong> after the end of the mandate. Exchanges necessary for evidence of the contract or for the defence of the House&#8217;s rights may be retained until the expiry of applicable limitation periods.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processors: HubSpot Inc., Microsoft Corporation, Trello (steering only).<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.4 \u00b7 Invoicing and legal obligations<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Issuance of quotes and invoices, collection, bookkeeping, compliance with tax and legal obligations.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Legal obligation<\/strong> (<span class=\"article-ref\">Art. 6.1.c GDPR<\/span>) \u2014 accounting and tax obligations of the House.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">Corporate name, invoicing address, VAT number, invoiced and paid amounts, banking details of the Commanditaire, identity of invoicing contacts.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>10 years<\/strong> from the closure of the accounting year (<span class=\"article-ref\">Art. L123-22 French Commercial Code<\/span>).<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting, Qonto (payment institution), chartered accountant, tax authorities upon lawful request.<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.5 \u00b7 Spontaneous contact requests<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Response to professional inquiries received via the website forms or by email.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Legitimate interest<\/strong> (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>) \u2014 responding to persons who take the initiative to contact the House.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, email, organisation, content of the message.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>12 months<\/strong> after the last interaction, unless converted into a contractual relationship.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processors: HubSpot Inc., Microsoft Corporation.<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.6 \u00b7 Targeted B2B prospecting<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Institutional contact with decision-makers identified within a professional framework, with a view to presenting the services of the House when the approach presents a manifest interest for the data subject in view of their functions.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Legitimate interest<\/strong> (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>) \u2014 targeted B2B professional prospecting in accordance with the CNIL recommendation on commercial prospecting updated in June 2026.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Source of data<\/div><div class=\"treatment-value\"><strong>Indirect collection<\/strong> from public sources (institutional directories, organisation websites, professional networks such as LinkedIn, official publications); or <strong>direct collection<\/strong> during professional events and conferences in which the House participates.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, position, organisation, professional contact details, source of identification, contextual elements relevant to the approach.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>3 years<\/strong> from the collection or from the last contact originating from the data subject (CNIL recommendation applicable to prospects).<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Information to subject<\/div><div class=\"treatment-value\">Upon first contact, and at the latest within one month from the collection save for exceptions provided by the GDPR, the data subject is informed of the purpose of the approach, the source of the data concerning them and their right to object, simply and free of charge, in accordance with <span class=\"article-ref\">Article 14 of the GDPR<\/span>.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processors: HubSpot Inc., Microsoft Corporation.<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.7 \u00b7 Voluntary subscription to editorial communications<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Sending of the Readings of the House and other editorial publications to persons who have voluntarily subscribed to them.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Explicit consent<\/strong> (<span class=\"article-ref\">Art. 6.1.a GDPR<\/span>) \u2014 separate opt-in checkbox, distinct from other purposes.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, position, professional email, organisation, opening and click history.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\">Until the data subject withdraws consent. An unsubscribe link appears in every communication.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processor: HubSpot Inc.<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.8 \u00b7 Audience measurement and website operation<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Understanding of website traffic on diligence-consulting.fr, measurement of engagement on doctrinal pages, tracking of conversion events (clicks on Arch\u00e9 buttons, downloads).<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\"><strong>Consent<\/strong> (<span class=\"article-ref\">Art. 6.1.a GDPR<\/span>) collected via the cookie management banner. Only cookies strictly necessary for the operation of the website are exempted from consent.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">Browsing data, technical identifiers (session identifiers, Google Analytics identifiers), traffic source, device type, approximate geographic data, conversion events.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\">User-level and event-level data retained by Google Analytics 4: <strong>2 months<\/strong> (configuration adopted by the House). Duration of cookies deposited: in accordance with the default values of the Google Analytics 4 service.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processors: Google LLC (Google Analytics 4), CookieYes Limited (consent management).<\/div><\/div>\n  <\/div>\n\n  <div class=\"treatment\">\n    <p class=\"treatment-title\">3.9 \u00b7 Management of objections to prospecting<\/p>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Purpose<\/div><div class=\"treatment-value\">Ensuring the effectiveness of the right to object of persons who have requested to no longer be contacted, by preventing their subsequent reintroduction into a prospecting campaign.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Legal basis<\/div><div class=\"treatment-value\">Obligation to respect the right to object (<span class=\"article-ref\">Art. 21 GDPR<\/span>) and legitimate interest in ensuring its traceability (<span class=\"article-ref\">Art. 6.1.f GDPR<\/span>).<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Data collected<\/div><div class=\"treatment-value\">First name, last name, professional email and date of objection. No additional data is retained.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Retention<\/div><div class=\"treatment-value\"><strong>Minimum 3 years<\/strong> from the expression of the objection, in accordance with the CNIL recommendation of June 2026 on the exclusion list.<\/div><\/div>\n    <div class=\"treatment-row\"><div class=\"treatment-label\">Recipients<\/div><div class=\"treatment-value\">Diligence Consulting only. Processor: HubSpot Inc. (separate register within the CRM).<\/div><\/div>\n  <\/div>\n\n  <h2 id=\"s4\">4. Processing carried out on behalf of Commanditaires<\/h2>\n  <p>Within the framework of certain mandates, Diligence Consulting may be required to process personal data concerning the executives, teachers, students, applicants or personnel of a Commanditaire (constitution of institutional files, preparation of audits, regulatory files).<\/p>\n  <div class=\"pivot-clause\">\n    <p>In such situations, <strong>Diligence Consulting acts as a processor within the meaning of <span class=\"article-ref\">Article 28 of the GDPR<\/span><\/strong>, under the responsibility of the Commanditaire who remains the data controller. Such processing operations do not fall within the scope of this Privacy Policy.<\/p>\n  <\/div>\n  <p>They are governed by a <strong>Data Processing Agreement<\/strong> annexed to the engagement letter of the mandate concerned, which defines:<\/p>\n  <ul>\n    <li>the subject-matter, duration, nature and purposes of the processing<\/li>\n    <li>the categories of data and data subjects concerned<\/li>\n    <li>the documented instructions of the Commanditaire<\/li>\n    <li>the technical and organisational security measures<\/li>\n    <li>the arrangements for the return or deletion of data at the end of the mandate<\/li>\n    <li>the authorisations relating to subsequent processors<\/li>\n  <\/ul>\n\n  <h2 id=\"s5\">5. Technical providers, processors and recipients<\/h2>\n  <p>Diligence Consulting relies on the following providers for the implementation of the processing operations described above. Each intervenes according to its own legal status.<\/p>\n\n  <h3>5.1 \u00b7 Processors within the meaning of Article 28 of the GDPR<\/h3>\n  <ul>\n    <li><strong>HubSpot Inc.<\/strong> (United States) \u2014 Hosting of the CRM, website forms, commercial pipeline and email communications.<\/li>\n    <li><strong>NetExplorer<\/strong> (France) \u2014 Documentary vault hosting Commanditaires&#8217; files, institutional documents and deliverables.<\/li>\n    <li><strong>Microsoft Corporation<\/strong> (Microsoft 365, United States \/ European Union) \u2014 Outlook professional email and Teams meeting tool.<\/li>\n    <li><strong>o2switch<\/strong> (Clermont-Ferrand, France) \u2014 Hosting of the WordPress website.<\/li>\n    <li><strong>Atlassian (Trello)<\/strong> \u2014 Operational task and milestone management tool, potentially processing limited workflow and user data. No client documents are stored therein.<\/li>\n    <li><strong>Google LLC<\/strong> (United States) \u2014 Google Analytics 4 for website audience measurement.<\/li>\n    <li><strong>CookieYes Limited<\/strong> (United Kingdom) \u2014 Cookie consent management.<\/li>\n    <li><strong>NortonLifeLock (Gen Digital)<\/strong> (United States) \u2014 Workstation cybersecurity.<\/li>\n  <\/ul>\n\n  <h3>5.2 \u00b7 Providers acting as autonomous controllers<\/h3>\n  <ul>\n    <li><strong>Qonto<\/strong> (France) \u2014 Licensed payment institution, subject to its own regulatory obligations regarding account management, operations monitoring and compliance. Qonto autonomously determines the purposes and means of the processing operations proper to it.<\/li>\n  <\/ul>\n\n  <h3>5.3 \u00b7 Distinct recipients<\/h3>\n  <ul>\n    <li><strong>Chartered accountant<\/strong> \u2014 Recipient of accounting and tax data within the framework of its assignment. Its precise legal status under the GDPR is defined by its engagement letter.<\/li>\n    <li><strong>Administrations and authorities<\/strong> \u2014 Communication upon lawful or judicial requisition.<\/li>\n  <\/ul>\n\n  <h3>5.4 \u00b7 Ancillary technical suppliers<\/h3>\n  <p>The House also uses Google Search Console and Semrush for the purpose of monitoring the organic visibility of the website. These tools essentially process aggregated and statistical data relating to the site and its search performance.<\/p>\n\n  <h3>5.5 \u00b7 No commercial transfer<\/h3>\n  <p>Diligence Consulting <strong>does not sell, rent or transfer<\/strong> the personal data collected to any commercial third party.<\/p>\n\n  <h2 id=\"s6\">6. Transfers outside the European Union<\/h2>\n  <p>Certain technical providers are established outside the European Union, notably in the United States and the United Kingdom.<\/p>\n  <p>For the United Kingdom, transfers rely on the adequacy decision renewed by the European Commission in December 2025.<\/p>\n  <p>For the United States, where the recipient benefits from the <strong>EU-US Data Privacy Framework<\/strong> and where its certification effectively covers the processing concerned, the transfer may rely on this adequacy decision.<\/p>\n  <p>In other situations, the House relies on the <strong>applicable appropriate safeguards<\/strong>, notably the Standard Contractual Clauses adopted by the European Commission, as well as complementary technical and organisational measures appropriate to the risk.<\/p>\n\n  <h2 id=\"s7\">7. Cookies and tracers<\/h2>\n  <p>The website diligence-consulting.fr uses different categories of cookies and tracers, whose activation is controlled via the CookieYes consent banner.<\/p>\n  <h3>7.1 \u00b7 Strictly necessary cookies<\/h3>\n  <p>These cookies are essential to the operation of the website. They include in particular the consent management cookie itself. They are exempt from consent.<\/p>\n  <h3>7.2 \u00b7 Audience measurement cookies<\/h3>\n  <p>Cookies placed by Google Analytics 4 for the audience measurement of the website are subject to your prior consent via the banner.<\/p>\n  <h3>7.3 \u00b7 Form-related cookies<\/h3>\n  <p>Cookies that may be placed by HubSpot in connection with the use of the website&#8217;s forms are managed according to the configuration of the consent manager.<\/p>\n  <p>You may modify your choices at any time via the cookie management icon present on the website.<\/p>\n\n  <h2 id=\"s8\">8. Data security<\/h2>\n  <p>Diligence Consulting implements technical and organisational measures appropriate to the risk, in accordance with <span class=\"article-ref\">Article 32 of the GDPR<\/span>, notably access control mechanisms, secure transmissions, backup and incident management.<\/p>\n  <p>The details of the technical measures depend on the specific configurations of each provider and tool used. They are documented in the internal register of processing activities of the House.<\/p>\n  <p>In the event of a data breach likely to result in a risk to the rights and freedoms of data subjects, a notification is sent to the CNIL within 72 hours, in accordance with Article 33 of the GDPR.<\/p>\n\n  <h2 id=\"s9\">9. Your rights<\/h2>\n  <p>In accordance with Articles 15 to 22 of the GDPR, you have the following rights regarding your personal data:<\/p>\n  <ul>\n    <li><strong>Right of access<\/strong> (<span class=\"article-ref\">Art. 15 GDPR<\/span>)<\/li>\n    <li><strong>Right to rectification<\/strong> (<span class=\"article-ref\">Art. 16 GDPR<\/span>)<\/li>\n    <li><strong>Right to erasure<\/strong> (<span class=\"article-ref\">Art. 17 GDPR<\/span>)<\/li>\n    <li><strong>Right to restriction of processing<\/strong> (<span class=\"article-ref\">Art. 18 GDPR<\/span>)<\/li>\n    <li><strong>Right to data portability<\/strong> (<span class=\"article-ref\">Art. 20 GDPR<\/span>)<\/li>\n    <li><strong>Right to object<\/strong> (<span class=\"article-ref\">Art. 21 GDPR<\/span>), notably for prospecting<\/li>\n    <li><strong>Right to withdraw consent<\/strong> (<span class=\"article-ref\">Art. 7 GDPR<\/span>)<\/li>\n    <li><strong>Right to set post-mortem directives<\/strong> (French Data Protection Act)<\/li>\n  <\/ul>\n  <div class=\"pivot-clause\">\n    <p>These rights are exercised under the conditions and within the limits provided for by the regulation. Certain rights depend in particular on the legal basis of the processing concerned and do not apply uniformly to all processing operations.<\/p>\n  <\/div>\n\n  <h2 id=\"s10\">10. How to exercise your rights<\/h2>\n  <div class=\"contact-box\">\n    <p>You may exercise your rights by email at the following address:<\/p>\n    <p><strong><span \n                data-original-string='vAGo+J8\/uVPoJB6mQaahEg==4adEdBSUtqv8DatM87tXK72Z2gmE33ekQMLaNmmY90KAf8='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>co<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">******************<\/span>ng.fr<\/span><\/strong><\/p>\n    <p>Subject of the message: &#8220;Exercise of GDPR rights&#8221;<\/p>\n  <\/div>\n  <p>Please specify in your request:<\/p>\n  <ul>\n    <li>The right you wish to exercise<\/li>\n    <li>The processing operation or operations concerned<\/li>\n    <li>Any element allowing verification of your identity<\/li>\n  <\/ul>\n  <p>Diligence Consulting undertakes to respond within a maximum period of one (1) month from the receipt of the request, in accordance with <span class=\"article-ref\">Article 12 of the GDPR<\/span>. This period may be extended by two additional months in the event of a complex request or a high number of requests.<\/p>\n  <p>Identity verification is required to prevent any disclosure to an unauthorised third party. Proof of identity may be requested in the event of reasonable doubt as to the identity of the requester.<\/p>\n\n  <h2 id=\"s11\">11. Complaint to the CNIL<\/h2>\n  <p>If you consider, after having contacted us, that your rights are not respected, you have the right to lodge a complaint with the French supervisory authority:<\/p>\n  <div class=\"identity-card\">\n    <strong>Authority:<\/strong> Commission Nationale de l&#8217;Informatique et des Libert\u00e9s (CNIL)<br>\n    <strong>Address:<\/strong> 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France<br>\n    <strong>Phone:<\/strong> +33 1 53 73 22 22<br>\n    <strong>Website:<\/strong> <a href=\"https:\/\/www.cnil.fr\">www.cnil.fr<\/a><br>\n    <strong>Online complaint form:<\/strong> <a href=\"https:\/\/www.cnil.fr\/plaintes\">www.cnil.fr\/plaintes<\/a>\n  <\/div>\n\n  <h2 id=\"s12\">12. Amendments to this Privacy Policy<\/h2>\n  <p>This Privacy Policy may be updated to reflect the legal, technical or organisational developments applicable to the processing operations.<\/p>\n  <p>Any substantial modification affecting the rights of the data subjects or the essential conditions of a processing operation shall be subject to appropriate information, the arrangements of which shall be adapted to the nature of the modification and to the data subjects concerned.<\/p>\n  <p>The collection forms of the House (Arch\u00e9 form, contact form, subscription checkbox for the Readings) also carry a short information notice referring to this Privacy Policy, in accordance with Articles 13 and 14 of the GDPR.<\/p>\n\n  <h2 id=\"s13\">13. Absence of automated decision-making<\/h2>\n  <p>Diligence Consulting does not take any decision producing legal effects or significantly affecting a person on the sole basis of automated processing within the meaning of <span class=\"article-ref\">Article 22 of the GDPR<\/span>.<\/p>\n  <p>The Arch\u00e9 determination and the decisions relating to mandates remain, in all circumstances, an institutional reading rendered by the House. No form, engagement score or automated processing substitutes for this human determination.<\/p>\n\n  <div class=\"datestamp\">\n    <p>\n      <span class=\"ds-version\">Privacy Policy \u00b7 Version 3.0<\/span>\n      \u00b7\n      In force as of <time datetime=\"2026-08-25\">25 August 2026<\/time>\n      \u00b7\n      <a href=\"https:\/\/diligence-consulting.fr\/en\/terms-and-conditions\/\">General Terms of Sale<\/a>\n    <\/p>\n  <\/div>\n\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Privacy Policy Diligence Consulting \u00b7 House of Educational Diplomacy\u00ae In force as of 25 August 2026 \u00b7 Version 3.0 This Privacy Policy describes how Diligence Consulting collects, uses, retains and protects the personal data of persons who interact with the House, its forms, its services and its website. It is established in accordance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-18156","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Learn how Diligence Consulting collects, processes, retains and protects personal data in connection with its activities, services and institutional relationships.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"G89cPKc0VIwS3mY10N8pyMDvc48WkeeyHI1_ouqmGno\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/diligence-consulting.fr\/en\/privacy-policy\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Diligence Consulting\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Privacy Policy - Diligence Consulting\" \/>\n\t\t<meta property=\"og:description\" content=\"Learn how Diligence Consulting collects, processes, retains and protects personal data in connection with its activities, services and institutional relationships.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/diligence-consulting.fr\/en\/privacy-policy\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/07\/Maison-de-la-Diplomatie-Educative-DC-1.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/07\/Maison-de-la-Diplomatie-Educative-DC-1.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t\t<meta property=\"og:image:height\" content=\"1152\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-25T12:02:33+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-25T12:50:51+00:00\" \/>\n\t\t<meta property=\"article:author\" content=\"souilibona@gmail.com\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Privacy Policy - Diligence Consulting\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Learn how Diligence Consulting collects, processes, retains and protects personal data in connection with its activities, services and institutional relationships.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/diligence-consulting.fr\/wp-content\/uploads\/2026\/07\/Maison-de-la-Diplomatie-Educative-DC-1.jpg\" \/>\n\t\t<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t\t<meta name=\"twitter:data1\" content=\"SANDRINE OUILIBONA\" \/>\n\t\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/privacy-policy\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/#listItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/privacy-policy\\\/#listItem\",\"name\":\"Privacy Policy\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/privacy-policy\\\/#listItem\",\"position\":2,\"name\":\"Privacy Policy\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/#listItem\",\"name\":\"Accueil\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/diligence-consulting.fr\\\/en\\\/#organization\",\"name\":\"Diligence Consulting\",\"description\":\"Diligence Consulting is the House of Educational Diplomacy. 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