Diligence Consulting – House of Educational Diplomacy
Version in effect as of 02/01/20261. Legal Information
Diligence Consulting is a strategic advisory firm operating under French law. Full legal details are available in the Legal Notice section of the website.
These General Terms and Conditions govern all services provided by Diligence Consulting, including but not limited to:
- Arché Audits
- Institutional mandates
- Strategic advisory services
- Regulatory positioning
- Educational Diplomacy consulting
- Selected professional training services where applicable
Any order implies full acceptance of these Terms.
2. Nature of Services
Diligence Consulting provides strategic, analytical, and institutional advisory services.
Services may include:
- Institutional feasibility assessments
- Governance architecture analysis
- Regulatory mapping
- Risk sequencing and exposure assessment
- Strategic positioning within national and European frameworks
Diligence Consulting does not guarantee administrative approval, regulatory recognition, accreditation, funding eligibility, or market success. All services are provided under a best-efforts obligation.
3. Arché Entry – Paid Online Audit
Entry under the Arch constitutes a paid strategic diagnostic. Payment is required prior to any analysis.
The Arché Audit provides:
- A structured institutional reading
- A formal verdict: GO, NOT YET, or NO GO
- A strategic recommendation
The Arché Audit is non-refundable, non-transferable, and strictly confidential. It does not constitute an execution mandate.
4. Mandates and Advisory Engagements
Any institutional mandate is formalized through a specific engagement letter defining scope of work and payment terms.
Diligence Consulting reserves the right to refuse or discontinue a mandate if information provided is incomplete or inaccurate, governance integrity is compromised, or payment terms are not respected.
5. Fees and Payment
Fees are specified in the proposal or engagement letter.
Unless otherwise agreed:
- Payments are due upon invoice
- Late payments incur statutory interest under French law
- Services may be suspended in case of non-payment
For online services, payment confirms contractual acceptance.
6. Confidentiality
All information exchanged is strictly confidential. No identifiable information will be disclosed without written consent.
7. Limitation of Liability
Diligence Consulting provides strategic advisory services. Liability is limited to the amount paid for the service concerned.
The firm cannot be held liable for decisions taken independently by the client, administrative delays, regulatory refusals, or market consequences. Strategic decisions remain the responsibility of the client.
8. Intellectual Property
All deliverables, frameworks, methodologies, and written analyses remain the intellectual property of Diligence Consulting and may not be reproduced or reused without written authorization.
9. Governing Law
These Terms are governed by French law. Any dispute shall fall under the jurisdiction of French courts.
Annex – Professional Training Services (Where Applicable)
This annex applies exclusively to professional training services subject to French vocational training law.
A. Training Nature
Training programs specify objectives, duration, delivery format, evaluation methods, and certification where applicable. A training agreement or contract is issued prior to delivery.
B. Cancellation
Cancellation terms are specified in the training agreement. In case of force majeure, sessions may be postponed.
C. Attendance and Evaluation
Attendance sheets and evaluation forms may be required in accordance with applicable regulations.
D. Regulatory Compliance
Where applicable, services comply with French vocational training regulations and quality requirements.
Annex – Professional Training Services (France)
This annex applies exclusively to services classified as professional training activities under French vocational training law.
1. Scope of Application
This annex applies only when Diligence Consulting provides services formally designated as professional training activities within the meaning of the French Labour Code.
Strategic advisory services, Arché Audits, institutional mandates, and governance diagnostics do not constitute professional training unless explicitly identified as such in a signed training agreement.
2. Training Agreement
Any professional training service is subject to a written training agreement or contract specifying:
- Objectives and intended outcomes
- Program content
- Duration and schedule
- Delivery format (in-person or remote)
- Assessment and validation methods
- Price and payment terms
No training service begins without a duly executed agreement.
3. Nature of Obligation
Training services are provided under a best-efforts obligation. Diligence Consulting does not guarantee:
- Certification success
- Regulatory approval
- Funding acceptance
- Commercial or institutional outcomes
4. Attendance and Compliance
Where required by regulation or funding bodies, attendance sheets, evaluation forms, and supporting documentation may be requested from participants.
The client remains responsible for the accuracy of information transmitted to funding authorities.
5. Cancellation and Postponement
Cancellation terms are defined in the training agreement.
In the absence of specific provisions:
- Cancellations less than 15 days before the scheduled date may result in full invoicing
- In case of force majeure, sessions may be postponed
6. Payment and Suspension
Payment terms are specified in the training agreement.
In case of non-payment, Diligence Consulting reserves the right to suspend or terminate the training service.
7. Intellectual Property
All pedagogical materials, methodologies, and documentation remain the exclusive intellectual property of Diligence Consulting.
Reproduction or distribution without written authorization is strictly prohibited.
8. Liability
Liability is limited to the amount paid for the training service concerned.
Diligence Consulting shall not be held liable for decisions taken by the client following the training.
9. Regulatory Compliance
When applicable, professional training services comply with French vocational training regulations, including quality requirements in force at the time of delivery.